Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

These are the terms and conditions on which Rapid Brolly Limited supply products to its Clients, whether these are goods, services or digital content. Placing an order with Rapid Brolly Limited and accepting our proforma invoice means that the Client abides by the terms and conditions set forth here onwards.

OUR CONTRACT WITH YOU

We accept your order when we email you to accept the proforma invoice in which the final product, price , payment term and the delivery details (date & place) will be mentioned, at which point a contract will first come into existence between you and us.

“You” indicate – “The Client”
“We/Us” indicate – “Rapid Brolly Limited”

The proforma invoice number will be unique to you. Please tell us the proforma invoice number whenever you contact us about your order.

INFORMATION ABOUT US

This website https://rapidbrolly.com is owned and operated by Rapid Brolly Limited. We are registered in Leicester under company number 14720033 and have our registered office at 20, Arncliffe Road, Leicester, LE5 1HA. United Kingdom. You can contact us at sales@rapidbrolly.com or Contact on WhatsApp.

Products

Products may vary slightly from their pictures. The images of the products on the website are for illustrative purposes only. Although we try to display colours accurately, we cannot guarantee that a device's display of the colours accurately reflects the colour of the products. Your product may vary slightly from those images.

We may do minor changes to the product to implement technical adjustments and improvements, but not so as to affect your use of the product

Personalised Goods

When ordering personalised Goods you must ensure that you supply your artwork at the time of placing your order Images may be uploaded to us in the following formats - Adobe Illustrator (AI); Adobe Illustrator (EPS) (PDF); Hi-Res (JPEG)-minimum 250dpi at 100% printed size; Photoshop document (PSD) (please convert text to outlines). Incase you do not have the original source file, we will help to recreate the logo (free or with a charge).

You must be the legal owner or have the consent of the legal owner of the copyright and all intellectual property rights in the image that you wish to have printed as part of the order. No order should contain pornographic or obscene content nor should it be designed to incite violence or racial hatred, be defamatory, in bad taste, damage a person’s reputation or name or be otherwise objectionable or contravene any law or regulation. Any names, logos and trademarks used by you for the order must be owned or used by you under licence. You must get permission from any other person whose details you propose to use, before you provide us with any of their information.

⁠You hereby grant to us a perpetual non-exclusive licence to use such content and/or materials which you post or transmit to or from us and/or include on any personalised Goods for the purposes of satisfying your order and our business purposes.

⁠Whilst we will undertake to proof artwork correctly including correct spelling and grammar it is ultimately the Customer’s responsibility to check the artwork proof and make us aware of any errors. Once the artwork is approved and returned back to us we do not accept responsibility for any errors.

Price

All Prices quoted are those set out in the proforma invoice. Detailed breakdown will be given for any major customisations (or the prices will be included in the unit price). All prices are exclusive of VAT (value added tax) and in the event the Company is VAT registered this shall be charged by the Company and shall be payable by you at the appropriate rate.

Payments

You must pay for the products in full before we dispatch them. If there are other payment arrangements this will be agreed upon and mentioned in the proforma invoice.

Delivery

The quotation & proforma invoice will show the delivery details. Date and place of the delivery. Based on the speed of delivery the delivery charges will vary. We are not responsible for delays outside our control. If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. If after a failed delivery to you, you do not rearrange delivery or collect the goods as advised by the courier, we will contact you for further instructions and may charge you for storage costs and any further delivery costs.

All deliveries received by you should be checked and confirmed for any issues without 24-48 hours from receiving the goods.

Damages / Shortages

All damages or shortages should be reported to us before 24-48 hours in writing via email. We will then investigate and report back to you.

Failure to complete the checking of the goods delivered and the reporting of any such shortages or damages would be deemed by us that the goods have been accepted by you complete and unharmed.

Ownership of goods

We will have complete ownership of the goods until paid in full by you as per the payment terms set forth in the proforma invoice.

Force Majeure

Neither party will be liable for any delay, loss or damage caused wholly or in part by an Act of God, Governmental restriction, condition or control or by reason of any Act done pursuant to a Trade Dispute, whether such dispute involves its servants or by reason of any other Act, Matter or Thing, outside the reasonable control of the Company.

Customer Indemnity

You agree to promptly and fully indemnify us and keep us indemnified and hold us harmless against any and all expenses, damages, liability, claims and losses of any kind (including legal fees and costs) incurred by us in connection with any claims actual or threatened, of any kind (including, without limitation, any claim of trademark or copyright infringement, libel, defamation, breach of confidentiality, breach of any statutory or regulatory duty) arising from any personalised Goods that we produce to your order and the indemnity may, without limitation, be claimed as a debt or liquidated demand.

Limitation of Liability

We will not be liable (whether caused by our employees, agents or otherwise) in connection with the Goods, for:

1. any indirect, special or consequential loss, damage, costs, or expenses; and/or
2. any loss of profits; loss of anticipated profits; loss of business; loss of data; loss of reputation or goodwill; business interruption; or, other third party claims; and/or
3. any failure to perform any of our obligations if such delay or failure is due to any cause beyond our reasonable control; and/or
4. any losses caused directly or indirectly by any failure or breach by you in relation to your obligations; and/or
5. any loss relating to the choice of the Goods and how they will meet your purpose or the use by you of the Goods supplied.

Under no circumstances will our entire liability exceed the total price that you have to pay/paid.